Lettings Manager, Kings Heath

• Maximise the overall income and profitability of your branch.
• Recruit, induct, train and manage a small team.
• Maintain adequate applicant register.
• Maintain regular contact with the company’s clients.
• Ensure all appointments are entered into the office diary.
• Ensure the placement of timely advertisements within the expenditure limits set by your Area Director and monitor responses.
• Complete success sheets and process tenant applications in accordance with company policy.
• Qualify landlords and tenants according to company policy and in particular in accordance with the information required for completion of tenant and landlord cards/forms.
• Ensure all sign ups are dealt with efficiently and explanations are provided to tenants where necessary.
• Ensure all tenants are aware of their insurance responsibilities and endeavour to sell suitable insurance at every opportunity.
• Carry out viewings and market appraisals in a professional and efficient manner when required.
• Ensure you and your team comply at all times with all legislative requirements and company directives, policies and procedures.
• Carry out ad hoc projects at the request of your Area Director and others as and when required.

• Previous customer service and supervisory experience is desirable.
• Target orientated with a proven track record of achievement.
• Enthusiastic
• Excellent Written and Verbal communication skills.
• Highly organised.
• Ability to develop and maintain internal/external relationships.
• Ability to work to strict deadlines and to remain calm and professional at all times.
• Ability to effectively and efficiently use Microsoft Office, specifically Word and Excel.
• Be a car owner with a full (preferably clean) driving licence.