Lettings Administrator

• Handle all enquiries and record new tenants applications
• Arrange inventories, safety certificates and handle keys
• Effectively manage the diary
• Liase with tenants, applicants and landlords
• Progress tenants references
• Prepare tenancy paperwork
• Set up insurance policies
• Process tenant application forms
• Receive monies, issue receipts and ensure monies banked
• Welcome and deal with people coming into the office
• Notify utility companies of changes of occupier
• Organise mid term visits at tenanted properties
• Keep website and window displays up to date.
• Liase with local branches to gain referrals and applicant information.
• Ensure local branches have property lists and window cards.
• Ensure all property and tenancy files are complete and chase any info/paperwork outstanding
• Effectively market and promote properties for sale.
• Regularly contact applicants by telephone to arrange viewings at properties and accompany those viewings.

• Previous general administrative experience including a good understanding of IT systems including word, excel is required
• A dynamic and pro-active individual.
• Well organised
• Attention to detail
• Energetic
• Professional, confident and assertive communication skills both written and verbal
• Provide a high level of customer service care.
• Customer focused
• Ability to work effectively in a busy environment as part of a team
• Ability to deal with clients confidently
• Car owner and driver with a full clean driving licence
• This is initially a part-time role with the potential to go full-time