This is just a selection of the customer feedback we have received...
2012
I had to move by a certain time for personal reasons and Sarah and her colleagues took this into account. They were clear about the number of viewings I could expect at the time of year (just before Christmas), and they worked hard on my behalf to encourage interest. I am pleased with the price achieved for my property and delighted that the whole process has gone through very quickly. Connells has once again delivered a first class service.
Mrs A G, Hertfordshire
Connells really understood our needs and the agents were very pro-active in helping us with our search for a new home. We were always kept informed throughout the whole process and Connells did their upmost to keep the sale progressing as quickly and smoothly as possible. We would certainly recommend them to other people thinking of moving.
Mr and Mrs W, Northamptonshire
Connells were excellent throughout the whole sales process. I thought they were professional, friendly and very helpful. If I had any queries and they were out of the office, I could contact them on their mobile. I felt I got a good price for my property and the team always kept me up-to-date with what was happening.
Mr B, Berkshire
A friend recommended Connells to me because she had received a very professional service from them and I am pleased I took her advice. Connells quickly arranged for me to view properties that would be of interest, sometimes even before a property had been advertised. The team provided a very friendly service and overall they were brilliant. I would absolutely recommend Connells to others.”
Miss A, Northamptonshire
We had our property on the market with other local estate agents for a long period of time with no success, so we decided to appoint Connells as selling agents. We were very impressed with their approach and found the team to be most friendly and helpful. We were kept well informed of everything as it happened and we have recommended Connells to friends who are looking to sell.
Mr and Mrs L, Northamptonshire
We found Connells to be very professional, efficient and helpful. They booked us in to view a property we liked, and went on to buy, the same day we enquired about it, which was excellent. Connells provided an excellent service from start to finish and the whole process went through well. We would recommend the agents to other people thinking of buying in the area.”
Mr and Mrs T, Buckinghamshire
2011
"From the moment we made contact with staff, my wife and I were treated with the upmost respect and cheerfulness. Nothing was too much trouble. Connells went the extra mile to advise and carry out everything from beginning to end, making our dream of the house purchase we had taken two years to find a reality. What a fantastic team."
Mr and Mrs R, Worcestershire
"The service we recieved was professional, efficient and everything was explained to us very clearly. Moreover, the staff with whom we dealt were extremely pleasant and most understanding. We thank you all for a job very well done."
Mrs P, Worcestershire
"I sold within a week and closed within the month. Why would you choose any other estate agent?"
Mrs J, Worcestershire
"We would like to thank Sophie, Sam and Keri for all the help given to us. Nothing was too much trouble, whatever questions we raised. We would not hesitate to recommend you."
Mr and Mrs P, Worcestershire
"Connells service was fantastic from start to finish. They got lots of people around to view our property, they gave good, honest feedback following any viewings, they always kept us up-to-date with how things were progressing and the sale went through quick. We would certainly recommend Connells to others.”
Mr and Mrs P, Warwickshire
“I had contacted three local agencies to compare their timely response, attitude, prices and the service they offered. I felt Connells offered a much more professional service and the branch manager was pro-active, unlike the other agents, and very personable. They kept me informed at all stages of the sale, were prompt in returning my calls and what is normally a time full of stress, was made much easier to handle. I have had bad experiences in the past and I when I first met Julie, the manager, I knew that Connells would be professional and efficient. I would definitely use Connells again.”
Ms P, Warwickshire
2010
"I was delighted with the level of service we received from Connells. The branch manager Matthew was highly professional and when he secured a buyer for us so quickly we knew we had made the right decision in instructing him. Both Connells and their recommended solicitors were outstanding and we valued the opportunity to use the online facilities to track how our sale was going. I would certainly use both services again and recommend them to friends and family."
Mr and Mrs W, Dorset
"I dealt with four agents in the process of finding the property I wanted and I found Connells to be much better when it came to following up on viewings and offering suggestions for other properties I might like to view. They were constantly in touch and moving things forward quickly once I had put in an offer.”
Mrs O, Dorset
“From the start Connells were brilliant. They took a number of people round to view our property which was great as it meant we didn’t have to worry about that, and within eight weeks we had accepted an offer for the price we wanted to achieve. The solicitors we used through Connells Home Conveyancing service were also very good and helpful throughout the sales process."
Mr and Mrs N, Hampshire
“We had various complications with the sale, but Connells were superb. They were very understanding and supportive of the difficulties we were facing, but kept in touch with us to eventually secure a sale. Connells was very good at keeping us informed and up-to-date on what was happening. Our needs were definitely catered for by the branch’s expert team.”
Mr and Mrs S, Devon
"Connells provided a friendly and professional service from start to finish. Julie Welch was very quick to come out to look at my property and the value she gave was what I thought my property was worth. She already had a suitable buyer in mind and set up a viewing very quickly. Within a week I had accepted an offer from the buyer and was pleased with the price I received.The moving process was a smooth one. Connells were very good at keeping me up to date with the sale and making sure everything was kept on track."
Mr S, Warwickshire
"Connells were very efficient, professional, and they went above and beyond what was required. Alex Wallis, who I dealt with regularly at the branch, always kept me up to date with the progress of the purchase and chased other parties when needed to ensure everything went through as smoothly as possible. I was pleased with the speed of the purchase, which took just six weeks from when I put an offer in on the property to when I moved into my new home."
Ms W, South Gloucestershire
"I would like to thank the staff at Connells Dunstable branch for all they did in making the sale of my house so easy. I would not hesitate to recommend Connells to anybody who wants to sell a property."
Mr and Mrs B, Bedfordshire
"Your help advising us as to what we should expect for the property and how to place it in the market was invaluable, allowing us to acheive our aim of a quick sale. You found our purchaser quickly and enabled us to purchase our new property and end up with the equity we were aiming for."
Mr B, Bedfordshire
"I would thoroughly recommend to anyone wishing to purchase a property to use Connells for good, sound advice and professional support."
Mrs S, Kidderminster
"The Connells team did a fantastic job, they sold the property very quickly and at the exact price they told us it would fetch, really great, thank you!"
Mrs H, Herefordshire
"I had tried four other estate agents but Connells are by far the best. They found me a cash buyer within days and the whole deal was completed within two weeks."
Mr A, Leicestershire
"I just wanted to send a thank you to say how grateful I am for the hard work put into selling my property and the friendly service received. If it hadn't been for Connells pro-active approach I feel it would have taken some time for my property to sell. However, you were able to sell it within a mere few weeks and for the exact price I wanted. Not only this, but you were able to help me find my ideal new home and ensured the two sales transitioned smoothly. I would have no hesitation in using Connells should I sell in the future and will ensure I recommend your services to anyone wanting to sell quickly and for the best price."
Mr D, Dorset
"Connells delivered what they promised to me; a stream of genuine potential purchasers viewing as soon as it went on the market, and a sale (subject to contract) at very near full asking price within a few days of marketing . The sale has now successfully completed."
Mr A, Dorset
"Connells nationwide resources offered us best value for money whilst giving us the best opportunity for a sale. They quickly sold our house at the market price and have been hardworking, open, supportive and experienced, which was really needed when legal issues became stressful. They’re now our preferred estate agent and we’ve recommended their services to our friends, family and colleagues."
Mr B, Hampshire
"I found buying through Connells to be a pleasant experience. From the start the team were helpful and friendly, dealing pro-actively with any questions or queries I had and always making an effort to ensure my purchase progressed smoothly from start to finish. I would happily use Connells again in the future and would recommend them to anyone."
Mr S, Kidderminster
"Thank you for all your hard work in achieving a quick sale for my house. As you know it was on the market for some months with another agent who struggled to sell it, however, your fresh approach quickly found us a buyer. I would also like to say a big thank you to Shoosmiths who made the whole transaction a lot easier, especially as I emigrated to New Zealand halfway through the process. I can't thank you enough for your help in the matter and would certainly recommend you to my friends and family if they decided to move."
Mr E, Dorset
"Thank for your service during our sale and purchase. It was entirely due to your professionalism, diligence, dedication and above all your sensitivity that our sale and purchase synchronised in completion. Connells deserve the highest praise and I have written to your Head Office to commend you as agents of whom they should be justly proud!"
Mr A, Dorset
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