This is just a selection of the customer feedback we have received...
2012
"The quality of the agent has a lot to do with the quality and speed of the letting. I believe that I have a very good tenant at the moment and I think this is very much down to the excellent team at Connells."
Mrs C, Birmingham
"We recently purchased an apartment in Walsall through Connells and decided to use its letting service after completion. We have found Connells efficient and very thorough; in just three weeks the branch have managed to find a tenant for us and have undertaken all legal, background and inventory checks making the whole process painless. I would thoroughly recommend Connells and would certainly use their services in the future."
Mrs H, Birmingham
“I chose Connells to manage the letting of my property because they are a large, national chain and I felt they could provide a good service, which they have. Lettings manager Mark Alvis offered good advice and was quick to find me a great tenant. I would have no hesitation in recommending Connells to other landlords.”
Mr B, Northamptonshire
"Connells Residential Lettings have just completed the letting procedure on my properties.The service they delivered was professional, fast and efficient with honest appraisals,they have an excellent knowledge of the current letting market and the whole service was made very easy for me.I highly recommend them and will use their service again."
Mr C, Dorset
"First class people, first class service, first class company."
Mr and Mrs E, Dorset
"I spoke to lots of agents about renting a property and found Connells to be most helpful in my search. Trying to find a property whilst abroad was not easy but Connells were very good at explaining everything to me and they always kept in touch throughout the process. They ensured my move was as hassle free as possible.”
Miss C, Warwickshire
"The lettings team at Connells listened well to our requirements and have found us the right tenant. I am also happy that Connells have sorted us the best rental income they believe we can achieve at present. I am very pleased with the overall assistance I have received and upon my experiences so far, I would recommend Connells to other landlords.”
Mrs B, Northamptonshire
"The service I have received from Connells is excellent. The agents took the time to listen to our requirements and needs for the letting of our property, and they have found us the perfect tenant in a quick timeframe. We spoke to a number of local lettings agents about the sort of monthly rental income we could expect. The figure Connells gave us was one of the top values and they believed they could achieve that figure for us, and they did. We would certainly recommend Connells Lettings to other investors.”
Mrs K, Northamptonshire
2011
"It was really important for us to find the right home to rent, in the right location and at the right price. The lettings team at Connells were helpful, knowledgable and friendly throughout our search and did all they could to make our move go as smoothly as possible."
Mr H, Warwickshire
"Connells were prompt in getting us a tenant for our apartment, and at a reasonable price. Since our tenant has been living there, I have been pleased with the service we have received from the lettings department of Connells."
Mrs R, Bristol
"I was very happy with the service provided by Connells. When I plan to move again in the future Connells with be my first choice for either renting or purchasing."
Mrs H, Bristol
"Connells letting agency provided an efficient and professional service, I would recommend and use Connells in the future."
Mr H, Bristol
"We are just writing to let you know how pleased we are with the service that Connells Lettings provided. Thanks to yourselves, our move has been made so much easier. The friendly staff and all round efficiency has been outstanding...moving can make people very stressed but you took care of lots of details for us."
Mr and Mrs Williams, Kent
"We were very pleased with the professional quality of service from Connells. It was a happy experience to have such a friendly team to assist our small business with such efficiency and we would not hesitate to contact you in the future."
Mr and Mrs H, Warwickshire
"We found Connells very helpful, professional and made the process of moving very easy. We found the property we wanted and within two and a half weeks we were in. Tracey was always willing to assist and always had time for us, either in person or over the phone."
Mr and Mrs D, Kent
"The whole team were very helpful and friendly throughout answering any questions we had and professionally dealing with our requests as well as those of the landlord. We would definitely use Connells again."
Mrs H, Bristol
"I would highly recommend Connells to anyone wishing to let their property through an agent, the service I received exceeded my expectations and I would definitely use Connells in the future should my property become vacant.”
Mrs M, Bristol
“We were a little uncertain of the letting process when we decided to rent our flat instead of selling it. Connells made the process hassle free and simple. Our involvement consisted of a couple of signatures and Connells did the rest. Our flat was let for more than we had hoped for and in less than a week.” Mr T, Bristol
"This was our first time letting a property so we were a bit anxious about all the rules and regulations that come with being a landlord, but our agent at Connells took the pressure off us and explained everything so clearly that we have never looked back. The team at Connells offer a friendly, fast and reliable service which you would struggle to get elsewhere."
Mr C, Bristol
"I've been a landlord of multiple properties and have used a number of agencies but the service I received from Connels was outstanding. They found good tenants quickly then worked hard to ensure that everything went smoothly, even managing to resolve a dispute with an energy company that I was unable to resolve. I have never had such good service and would not hesitate to recommend or use the service again."
Mrs M, Bristol
"From the first phone call, Connells were incredibly personable, knowledgeable, friendly and professional. Victoria understood our priorities and requirements and was the only agent (of many we dealt with) who not only matched but far exceeded our expectations. I would definitely recommend Connells to anyone looking into the property market. Quite simply, not your average estate agent and with big decisions such as property you really couldn’t choose anyone better."
Mr P, Bristol
"It has been a pleasure to deal with the Connells letting team. They were extremely efficient, friendly and helpful right from the viewing through to the tenancy paperwork and collecting the keys. As a result, I was delighted to be able to move into the property very quickly and easily."
Mrs M, Warwickshire
2010
"Connells found a number of people interested in viewing the house and within three weeks of being instructed to let it, a tenant put down the deposit. Nothing was too much trouble and the team always kept me informed as to what was happening. Connells provide a very professional lettings service and the team certainly do their job well. Where praise is due it should be given."
Mr B, Birmingham
"Rachel and Matthew were absolutely invaluable in helping us secure our house. We owe them a great deal for helping everything go through so smoothly and assisting us as we looked for a new home. Would recommend them without hesitation"
Mr M, Warwickshire
"My property was already being marketed for sale by Connells when I decided to also offer the property for let. I was put in touch initially with Rachel Cooper who was extremely helpful and advised me on the best way forward. The property was let within a very short period of time and I was updated on a regular basis by both Rachel and Matthew. As a new landlord, I have been most impressed with the professional attitude and service given."
Mr G, Warwickshire
"I just wanted to let you know what a great job Ben Wilton is doing for you in Property Management. He is very much on the ball, always courteous, helpful, professional and proactive. Clients are often very critical of service, but forget to acknowledge good service when they get it. This is why I felt compelled to email you and let you know what a good job he is doing for you and Connells."
Mr H, Kent
"As multiple landlords, we have to ensure that we choose our letting agent carefully. We have been dealing with Connells for some time and find them to be professional, helpful and very competent to deliver what they promise... we would recommend Connells with confidence to any landlord with one property or multiple properties, as they are the agent that offers an outstanding service."
Mr & Mrs W, Warwickshire
"We needed a rental property at short notice and approached Connells with our requirements and they were able to supply a property that met our needs. Connells provided an excellent service ensuring all necessary documents were sent to the relevant parties and we were kept regularly updated of progress. We were able to move into our new rental property on our agreed date, less than 2 weeks from first agreeing the rental. I would like to thank Connells for their excellent service and customer care and would certainly use their services again."
Mr & Mrs C, Warwickshire
2009
"Connells performed really well and let the property quickly. They were responsive to our questions and very helpful with all aspects of the rental. This is the first time we have let our flat so we were particularly grateful for all their help."
Mr H, Warwickshire
"Thank you for your excellent work in leasing the house over a four year period. Your service from start to finish was highly professional and personal and you took care of every detail very thoroughly. You provided quality tenants over this whole period and the back up from your maintenance division was fantastic."
Mr W, Kent
"After having our property on the market for two months we changed letting agents to Connells where we found the team very professional and highly motivated to let our property. Connells acheived this within two weeks with a very reputable tenant. In short, we were and are impressed with the whole package Connells have to offer from marketing right through to the management of tenants."
Mrs S, Warwickshire
"We were both impressed with the professional and swift manner in which our enquiry was handled and the speed with which a tenant was found in such a difficult economic climate. We would certainly recommend Connells for property management."
Mr & Mrs H, Warwickshire
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