Jon Evans appointed to set up new sales centre
21 March 2011
The Connells Group is pleased to announce the appointment of Jon Evans to the newly created role of Divisional Managing Director for its newly created Estate Agency Sales Centre.
Jon will be responsible for setting up the Group’s first centralised sales centre to drive greater numbers of valuations for its estate agency branches and enhance customer service by offering an out-of-hours contact centre.
The Sales Centre will be based at Connells’ Head Office in Bedfordshire and will generate in the region of 100 new jobs for the area. Jon joins Connells with previous experience in setting up similar operations designed to support branch activity and capture a greater share of the market by winning more market appraisals and instructions.
“I am delighted to be heading up this project for Connells, which will help drive extra business for us by increasing branches listings and demand for services like conveyancing, mortgage services and wills,” says Jon. “The centre will be run in accordance with best practice estate agency processes and principles, staff will be highly trained and we will deploy the latest technology to ensure the success of this initiative.”
In starting this project, Connells will become one of just a handful of estate agents with the capability of offering high quality, out-of-hours services. It intends to use its new Sales Centre to capitalise on new products and develop its market share across its product portfolio.
“Jon’s experience in setting up centralised offices in the past will be invaluable to Connells new scheme,” comments Stuart Flavell, Chief Executive for Connells. “Connells consistently outperforms the market in many areas of our business. We intend to use the new Sales Centre to drive more opportunities to our branches, giving them the chance to grow their market share in the local areas they cover.”
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Notes to editors
About the Connells Group:
Founded in 1936 and comprising of 464 branches nationwide, the industry-leading Connells Group is the second largest and most profitable UK estate agency network. In addition to operating under the Connells brand, the Group trades under other well-known local names including Allen & Harris, Bagshaws Residential, Barnard Marcus, Brown & Merry, Fox & Sons, Jones & Chapman, Manners & Harrison, Roger Platt, Shipways, Swetenhams, William H Brown, Sharman Quinney and Pattison Lane. As well as residential property sales and lettings, the Group has a comprehensive range of B2C and B2B services including new homes, mortgage services, conveyancing, EPCs, surveying, corporate lettings, asset management, land & planning, LPA receivers, auctions and relocations. The Connells Group is consistently named Best Large Estate Agency at the Estate Agency of the Year awards, winning the top prize for four of the past six years. It is also highly acclaimed in the New Homes category, winning Gold five times in the last six years, and in the Financial Services category for which it currently holds the Gold prize. For more information, please visit www.connells.co.uk