• Connells Estate Agents


    Copyright © 2026 Connells Residential. All rights reserved.


    Connells Residential which is registered in England and Wales under company number 1489613.
    Registered Office is Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire LU7 1GN.
    VAT Registration Number is 500 2481 05.



    For activities relating to regulated mortgages and non-investment insurance contracts, Connells Residential is an appointed representative of Connells Limited which is authorised and regulated by the Financial Conduct Authority.



    Connells Limited’s Financial Services Register number is 302221.

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    About usBranchesPlymstock

    Landlord Fees

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    Connells Plymstock

    OUR STANDARD FEES AND CHARGES

    All Letting Services include:

    • Agree the market rent and find a tenant in accordance with the landlord guidelines
    • Advise on refurbishment
    • Provide guidance on compliance with statutory provisions and letting consents
    • Carry out accompanied viewings (as appropriate )
    • Market the property and advertise on relevant portals
    • Erect board outside property in accordance with Town and Country Planning Act 1990
    • Advise on non-resident tax status and HMRC (if relevant)

    Fees

    Commission, fees and chargesExplanationwithout VATinc VAT
    All Letting Services include:
    • Agree the market rent and find a tenant in accordance with the landlord guidelines
    • Advise on refurbishment
    • Provide guidance on compliance with statutory provisions and letting consents
    • Carry out accompanied viewings (as appropriate)
    • Market the property and advertise on relevant portals
    • Erect board outside property in accordance with Town and Country Planning Act 1990
    • Advise on non-resident tax status and HMRC (if relevant)
    See explanationSee explanation
    Full management
    • Includes:
    • Collect and remit the monthly rent received
    • Pursue non-payment of rent and provide advice on rent arrears actions
    • Deduct commission and other works
    • Advise all relevant utility providers of changes
    • Undertake one routine visit per fixed term tenancy or once per year (whichever is the more frequent) and notify landlord of the outcome
    • Arrange routine repairs and instruct approved contractors
    • Hold keys throughout the tenancy term
    16%19.2%
    Rent collection service
    • Includes:
    • Collect and remit the monthly rent received
    • Deduct commission and other works
    • Arrangement payments from rental for statutory requirements
    • Pursue non-payment of rent and provide advice on rent arrears actions
    12%14.4%
    Tenant introduction only
    • One months rent + VAT Includes:
    • Collect and remit initial months’ rent received
    • Agree collection of any shortfall and payment method
    • Provide tenant with method of payment
    • Deduct any pre-tenancy invoices
    • Make any HMRC deduction and provide tenant with the NRL8 (if relevant)
    See explanationSee explanation

    All fees are subject to value added tax (VAT) at the rate applicable and our minimum fee of £750.00 + VAT (£900.00 including VAT) per tenancy term.

    Initial ChargesExplanationwithout VATinc VAT
    Energy Performance Certificate (EPC)Arrange for an EPC to be commissioned to meet your landlord’s responsibilities under the Energy Performance of Buildings (England and Wales) Regulations 2012£60 £72
    Tenancy agreement or occupation contractProvide, negotiate and agree with your tenant a tenancy agreement to include additional clauses or amendments requested by you and/or your tenant£275 £330
    Tenant ReferencingTenant referencing (per tenant)£50 per person£60 per person
    Student Application FeeStudent Application Fee (per tenant/occupier)£50 per person£60 per person
    Tenant Right to Rent ChecksTenant Right to Rent checks (per tenant/occupier)£20 per person£24 per person

    DepositExplanationwithout VATinc VAT
    Deposit Compliance FeeFee for processing a deposit / deposit replacement product and complying with the legal requirements of the Tenancy Deposit Scheme (TDS) on your behalf. Chargeable every 12 months or part thereof on the tenancy anniversary date.£50 £60
    To respond on your behalf to your tenants deposit / deposit replacement dispute where we provide Full ManagementUpon your tenants registering a dispute, advise you on the details of your tenants claim, formulate your response and submit this to the adjudicator with appropriate evidence for final adjudication.£25 £30
    To respond on your behalf to your tenants deposit / deposit replacement dispute where we do not provide Full ManagementUpon your tenants registering a dispute, advise you on the details of your tenants claim, formulate your response and submit this to the adjudicator with appropriate evidence for final adjudication.£200 £240
    Transfer of Tenant's DepositFacilitating the transfer of your tenant's deposit to you where we have been previously holding and protecting it in the TDS£50

    Tenancy Extension and Rent ReviewsExplanationwithout VATinc VAT
    Tenancy extension and rent review feeContract negotiation, amending and updating terms and arranging a further tenancy and agreement£250 £300
    Change of Sharers (Tenant Introduction Service)Contract negotiations and processing a change of sharer, amending and updating terms and preparing a new tenancy agreement.£275 £330

    GeneralExplanationwithout VATinc VAT
    Fee for transfers to non-UK bank accountFee for transferring rent and other payments to a Non-UK Bank Account charged per transaction£25 £30
    Annual statement of income and expenditureProvision of a statement of income and expenditure on an annual basis to assist in the completion of your Tax Return£85 £102
    Quarterly tax submission for non-UK residents with no HMRC approvalTo remit and balance the financial return to HMRC quarterly – and respond to any specific query relating to the return from the landlord or HMRC£100 per quarter£120 per quarter
    Annual tax declaration for non-UK resident with HMRC approvalSubmitting to HMRC an annual declaration for non-UK resident landlords who have HMRC approval – and respond to any specific query relating to the return from the landlord or HMRC£40 £48
    Annual statutory landlord rental income notification to HMRC

    For more details, please contact the branch

    Supervision of an agreement presented by a third-party to the landlordArranging for a tenancy agreement which we have not prepared to be checked for you.£325 £390
    Negotiating addenda to tenancy agreementContract negotiation, amending terms and updating your tenancy agreement during the tenancy£50 £60
    Inventory Administration - beginning of tenancy Unfurnished Administering the inventory at the start of the tenancy to include considering any tenant requests to make changes to the inventory (cost of providing an inventory set out below)£135 £162
    Inventory Administration - end of tenancy UnfurnishedAdministering the inventory at the end of the tenancy to include considering any tenant requests to make changes to the inventory (cost of providing an inventory set out below)£135 £162
    Inventory Administration - beginning of tenancy FurnishedAdministering the inventory at the start of the tenancy to include considering any tenant requests to make changes to the inventory (cost of providing an inventory set out below)£150 £180
    Inventory Administration - end of tenancy FurnishedAdministering the inventory at the end of the tenancy to include considering any tenant requests to make changes to the inventory (cost of providing an inventory set out below)£150 £180
    Studio (Unfurnished)Instructing an inventory provider to attend the property to undertake the creation of an inventory prior to the start of the tenancy£140 £168
    Studio (Furnished)Same as above£160 £192
    1 bed (Unfurnished)Same as above£150 £180
    1 bed (Furnished)Same as above£170 £204
    2 bed (Unfurnished)Same as above£160 £192
    2 bed (Furnished)Same as above£180 £216
    3 bed (Unfurnished)Same as above£170 £204
    3 bed (Furnished)Same as above£190 £228
    4 bed (Unfurnished)Same as above£180 £216
    4 bed (Furnished)Same as above£200 £240
    4 bed + (Unfurnished)Same as above£190 £228
    4 bed + (Furnished)Same as above£210 £252
    £60
    Submitting on your behalf an annual return to HMRC for non-UK resident landlords– and respond to any specific query relating to the return from the landlord or HMRC
    £15 £18
    Copy statements (each month’s statement, or part thereof) - per requestProvision of Copy statements (each month’s statement, or part thereof) - per request£25 £30
    Additional property visits, price per visitTo attend for specific requests such as neighbour disputes; more visits are required to monitor the tenancy; or any maintenance-linked visit£55 £66
    Repairs (full management only). When the net costs of work exceeds £750.00 +VAT and an estimate is necessary - based on the total net invoice of works.Arranging access and assessing costs with contractor; Ensuring work has been carried out in accordance with the specification of works; Retaining any warranty or guarantee as a result of any works10%12%
    Arrange redecoration/refurbishment (full management only) - based on total net invoice of worksArranging access and assessing costs with contractor; Ensuring work has been carried out in accordance with the specification of works: Retaining any warranty or guarantee as a result of any works10%12%
    To obtain an estimate of works for redecoration or refurbishment. (This will be deducted from our final fee if you decide to proceed)Obtaining more than two contractors quotes works for redecoration or refurbishment and submitting them to you for approval.£100 £120
    Court attendances - per day or part thereofAttending Court Proceedings with your appointed Solicitor as a Landlord witness£200 £240
    Service of Section 21 Notice or Notice to Quit to end a tenancyUpon instructions prepare and serve a Section 21 Notice or Notice to Quit in order to bring your tenant's tenancy to an end.£175 £210
    Service of Section 8 possession noticeUpon instructions prepare and serve a Section 8 in order to bring your tenant's tenancy to an end.£175 £210
    Service Notice under Renting Homes (Wales) ActUpon instructions prepare and serve notice to bring your tenant's tenancy to an end under The Renting Homes (Wales) Act 2016£50 £60
    Arrange Legionella risk assessmentA landlord has responsibility to assess and control the risk of Legionella under the HSE revised Approved Code of Practice (ACOP) and guidance Legionnaires’ disease: The control of legionella bacteria in water systems£125 £150
    Lettings: 01752 402529

    Contact our Plymstock branch

    Please send us your details and one of the team will be in touch with you as soon as we can.

    Connells Estate Agents in Plymstock are located in a prominent position on the Broadway with free parking close to the branch.
    Connells Estate Agents in Plymstock are located in a prominent position on the Broadway with free parking close to the branch.
    The Plymstock team are here to help and offer - Free valuations, Free professional photography, surveys and have an in house mortgage advisor.
    The Plymstock team are here to help and offer - Free valuations, Free professional photography, surveys and have an in house mortgage advisor.