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New surveying service with Connells

14 February 2011

National estate agency Connells is urging buyers to have a survey done on their chosen property following research from the Royal Institution of Chartered Surveyors (RICS) highlighting the misconceptions of what a standard mortgage valuation report can provide.

According to figures from RICS*, almost a quarter of buyers who relied solely on their lenders valuation needed unexpected repair work after completion at an average cost of more than £1,800. Additionally, almost six in ten people wrongly thought the lenders report included an assessment of their property’s condition, including searches for structural movement and damp.

“It is surprising how many buyers are willing to commit to what, for most, is the most expensive purchase of their life without ensuring the property is fit for purpose,” says Tim Wardley, Divisional Managing Director for Connells. “Few people would buy a car without an MOT or a service record, yet when it comes to buying a home, only around 15 per cent of buyers in the UK go beyond a lenders valuation.”

In response to the need for greater understanding and availability of home surveying services, Connells have launched a new service to home buyers to ensure they can obtain a survey from a chartered surveyor. “Customers wishing to have a more in-depth survey of their intended purchase will be advised by an expert who can talk them through their options,” Tim continues. “They can then arrange a survey through us and have absolute peace of mind about the home they have chosen to buy.”

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Further information
For further information and photography, please contact the press office on 01525 215419 or email Julia Brook, Group PR Manager: or Christine Webb, Group PR Executive:

Notes to editors

* Taken from a survey conducted on behalf of RICS by GfK NOP Business, October 2010:

About the Connells Group:
Founded in 1936 and comprising of 464 branches nationwide, the industry-leading Connells Group is the second largest UK estate agency network. In addition to operating under the Connells brand, the Group trades under other well-known local names including Allen & Harris, Bagshaws Residential, Barnard Marcus, Brown & Merry, Fox & Sons, Jones & Chapman, Manners & Harrison, Roger Platt, Shipways, Swetenhams, William H Brown, Sharman Quinney and Pattison Lane. As well as residential property sales and lettings, the Group has a comprehensive range of B2C and B2B services including new homes, mortgage services, conveyancing, EPCs, surveying, corporate lettings, asset management, land & planning, LPA receivers, auctions and relocations. The Connells Group is consistently named Best Large Estate Agency at the Estate Agency of the Year awards, winning the top prize for five of the past six years. It is also highly acclaimed in the New Homes category, winning Gold five times in the last six years, and in the Financial Services category for which it currently holds the Gold prize. For more information, please visit

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