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Renting a property? Your journey with Connells

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Renting with Connells


For our tenants, we have an extensive range of properties available to rent and a range of services and products designed to make renting a property a simple and convenient process.

  • Friendly staff wanting to help you find your next home.
  • Over 170 linked branches across the UK for if you are looking to relocate to a new area and need some help
  • Tenancy agreements
  • Safety checks
  • Routine inspections to ensure everything is in good condition
  • Protection insurance products to provide peace of mind to tenants
  • Regulated members of ARLA
  • Energy Performance Certificates

what people
say about us...

Excellent service all round. I found Kayley and Max in particular extremely knowledgeable and helpful.
Mr P, Essex
August 2016

I purchased the above property at the end of 2015 and can honestly say the service I received from Connells was outstanding. Lauren in particular, but also Dan and the whole team were swift, thorough and knowledgeable throughout. They always returned calls and emails promptly and the couple of tiny queries were sorted out by them straight away. They also liased seamlessly with their Shaftesbury branch (Katherine) with regard to the letting. I wouldn't hesitate to use them again.
Mr & Mrs C, Dorset
February 2016

I have been very pleased with the service provided by the Sutton Coldfield branch of Connells and, in particular, Kate Comfort. As I live a long distance from my buy to let property, it's very important for me to have the support of a letting agent I can rely on to act speedily and efficiently and I've found that Kate always responds promptly and effectively to any matters that arise. Based on my experience to date I would have no hesitation in recommending them to other landlords.
Mr J, West Midlands
May 2016

Hi Steve Thanks for your help throughout the process - we are very excited to have finally exchanged!
Mr W, West Sussex
November 2015

Dear Brett, Karen and Jonathan. We wish to thank you for all of your hard work and support throughout this entire process. You have listened to my every concern and guided me through. We could not have done this alone. Thank you
Mr & Mrs A, Kent
October 2015

We found the staff at Connells always professional and ready to help. We would just like to say thank you to them all.
Mr M, HEREFORD
December 2015

I write to confirm our complete satisfaction with the service by Connells Oldbury. The process was dealt with professionally and expertly by all at the Branch, especially Tim Jewkes. We had Premium marketing which was of exceptional quality and played a key role in the success of the sale. Our decision to use the in house solicitors proved to be an asset due to the speed of exchange and the constant contact with the Lawyer. I have no hesitation in recommending Connells to any potential client.
Mr & Mrs B, West Midlands
December 2015

Katie, Viv & I, would like your directors to recognise the energetic, enthusiastic & professional service you gave us during the sale of our cherished home for the last fourteen years. My wife Viv has worked for a quality estate agency in the recent past and understands the problems you have with Solicitors & clients alike. Accordingly we trust your company will take on board our thanks for the fabulous service we received from you and indeed your colleagues Stephen & William.
Mr W, East Sussex
February 2016

Thank you for everything you've done during this difficult moving process. You made a difference by addressing the human element of this process rather than just seeing it all as a money making exercise, for that we are so grateful to you. Thanks also to Ellie for her kindness and professionalism what a team! Thank you!
Mr & Mrs I, Milton Keynes
July 2016

Just a brief note of thanks following the sale. In view of the various issues with the property, I can’t imagine we would have found more suitable purchasers. I am sincerely grateful for your work in bringing the transaction to a conclusion. Thanks also to the other members of your team who contributed.
Mr C, Hampshire
July 2016

The Property Ombudsman Service
We are members of The Property Ombudsman redress scheme
ARLA
We are covered by the ARLA Client Money Protection scheme

Tenant Fees

As part of our application process, fees will become due for referencing, tenancy agreement administration and an inventory check, these will be charged in addition to the Rent and Deposit payable before the tenancy starts.

Full details of our tenant fees can be found by searching for any of our rental properties - just click the 'deposit & fees apply' link. These fees are also available from our lettings branch pages, which can be found using the 'Branch Finder' button at the top of this page.


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